booted up to BSOD after computer logo

ID10 meesh  August 28, 2024

Comments:

What did the blue screen say? We need additional information.

I don't understand.. I followed the instructions when posting which says to attach the zip file provided by DM Log Collector - the zip file is attached to the post. The screen lasted a few seconds - I have no way of knowing what it said in detail.

If you tried chkdsk then right click on command prompt from your start menu and select run as administrator. Then type the following into the black box followed by enter.

sfc /scannow

Let it run. It could take a few hours. Also you should download hard drive diagnostic tools from your hard drive's manufacturer and scan your hard drive using the long tests. That will also take a few hours.

Hello,

Last week I did both CHKDSK and scannow.. yesterday my computer booted up to CHKDSK because I had requested one on the next startup. Everything started fine but when powering off it hung on the shutting down screen & I had to force shutdown with power button (but it started up fine the next time).

I just did scannow as admin. Took less than 30 mins. and said did not find any integrity violations.

Unfortunately, the only diagnostics tool I have already installed from the manufacturer (Lenovo) is a 'lite' version & it has always said everything is fine and only does short tests of things. I tried to downloaded a diff./updated diagnostic tool from their site but when I try to run it I get an error saying it was unable to start correctly - even though it said it was compatible for W7 I suspect it's not.

I appreciate any ideas or help you can give.

- - - Updated - - -

My computer shut down perfectly yesterday but today it won't turn on!! Right after the logo and welcome I got BSOD but this time it didn't start up.. it went back to logo and back to BSOD over and over.. I forced shutdown and went to F10 and am running manufacture diagnostic. It's passing everything. I don't know why this is happening suddenly (I made no changes).

I said the hard drive's manufacturer not the computer's manufacturer. It'll be made by seagate, western digital, toshiba, hitachi, etc.

They will have bootable disks with long tests. You can try seatools but I don't know if it'll run if the drive isn't a seagate. SeaTools | Support Seagate US www.seagate.com

Whatever you use run the long tests. BTW I strongly suggest that you backup your important documents.

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